# Databricks + Decimal: Put customer data to work in support.

> Bring your Databricks lakehouse into the investigation. Decimal queries tables and views to understand customer behavior and usage.

Canonical: https://www.decimal.app/integrations/databricks · Last reviewed: 2026-09-23

Data integration

## Built into your support workflow

### Look up customer records

Query customer data stored in Databricks tables and views.

### Understand usage

Use analytics data to investigate behavior and usage patterns.

### Give an informed answer

Bring customer-specific data into the support response.

## Examine the customer’s usage.

### “Why does our account show less activity this week?”

Decimal queries the relevant customer and analytics data in Databricks. Those records help investigate the reported change and inform the explanation.

## Connect your workspace

1. Select Databricks in Settings → Integrations.
2. Enter your workspace host and SQL warehouse ID.
3. Provide a service principal’s Client ID and Client Secret, then connect.

## Access and permissions

Authentication uses OAuth client credentials. Use a service principal with limited permissions.

## Connection details

The selected SQL warehouse and service principal determine the data available to the connection.

- [Databricks setup guide](https://docs.decimal.app/integrations/databricks)
- [Security and data controls](https://www.decimal.app/security)

## Bring your product into the conversation

- [Intercom](https://www.decimal.app/integrations/intercom)
- [GitHub](https://www.decimal.app/integrations/github)
- [Snowflake](https://www.decimal.app/integrations/snowflake)

- [All integrations](https://www.decimal.app/integrations)

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