# Oodle + Decimal: Connect service behavior to customer impact.

> Bring Oodle logs and metrics into support. Decimal investigates the reported issue and checks what the service was doing at the time.

Canonical: https://www.decimal.app/integrations/oodle · Last reviewed: 2026-09-23

Logs integration

## Built into your support workflow

### Find the right logs

Discover log index patterns relevant to the investigation.

### Read the error details

Query log entries related to the reported issue.

### Check service behavior

Query metrics with PromQL to add context around the failure.

## Compare the logs with service metrics.

### “Why did response times spike this afternoon?”

Decimal finds the relevant Oodle logs and queries metrics for the reported period. Together they help explain the service behavior the customer experienced.

## Connect your workspace

1. Select Oodle in Settings → Integrations.
2. Enter your Oodle instance ID.
3. Provide an Oodle API key and connect.

## Access and permissions

The connection uses an API key for your Oodle instance.

## Connection details

Choose the instance that holds the logs and metrics your support team needs.

- [Oodle setup guide](https://docs.decimal.app/integrations/oodle)
- [Security and data controls](https://www.decimal.app/security)

## Bring your product into the conversation

- [GitHub](https://www.decimal.app/integrations/github)
- [Datadog](https://www.decimal.app/integrations/datadog)
- [Zendesk](https://www.decimal.app/integrations/zendesk)

- [All integrations](https://www.decimal.app/integrations)

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