# Render + Decimal: Connect service logs to customer questions.

> Give Decimal access to the Render resources behind your product. It finds relevant services and queries their logs during support investigations.

Canonical: https://www.decimal.app/integrations/render · Last reviewed: 2026-09-23

Config integration

## Built into your support workflow

### Find the resource

List services, cron jobs, and databases in the configured workspace.

### Query the logs

Retrieve logs for the resources relevant to the issue.

### Explain the behavior

Connect runtime evidence to the customer’s ticket context.

## Find the failure in the job logs.

### “Why did our scheduled job fail?”

Decimal identifies the relevant Render resource and queries its logs. The investigation connects those entries to the customer’s report to help explain the failure.

## Connect your workspace

1. Select Render in Settings → Integrations.
2. Enter a Render API key.
3. Provide the workspace ID Decimal should read from, then connect.

## Access and permissions

Connect with a Render API key and the intended workspace ID.

## Connection details

Resource discovery and log queries use the workspace configured in the connection.

- [Render setup guide](https://docs.decimal.app/integrations/render)
- [Security and data controls](https://www.decimal.app/security)

## Bring your product into the conversation

- [GitHub](https://www.decimal.app/integrations/github)
- [Datadog](https://www.decimal.app/integrations/datadog)
- [Zendesk](https://www.decimal.app/integrations/zendesk)

- [All integrations](https://www.decimal.app/integrations)

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Decimal · Book a demo: https://cal.com/decimal-demo/30m · Markdown index: https://www.decimal.app/llms.txt