# TeamSupport + Decimal: Bring product answers to B2B support.

> Give your team the context to resolve customer questions. Decimal imports TeamSupport conversations and investigates the issue with your connected product sources.

Canonical: https://www.decimal.app/integrations/teamsupport · Last reviewed: 2026-09-23

Ticketing integration

## Built into your support workflow

### Keep the customer’s context

Import the customer and agent messages behind the reported issue.

### Follow the conversation

Keep tickets updated as they progress in TeamSupport.

### Investigate with product context

Use connected code, logs, and data alongside the imported ticket.

## Help the customer regain access.

### “Why can’t our team access the account?”

Decimal brings the customer and agent messages from TeamSupport into the investigation. With connected product sources, your team can investigate the access problem and use the findings to guide the customer’s next step.

## Connect your workspace

1. Select TeamSupport in Settings → Integrations.
2. Enter your TeamSupport base URL, username, and password.
3. Connect to begin syncing tickets.

## Access and permissions

Connect with the TeamSupport account credentials specified in the setup form.

## Connection details

TeamSupport ticket syncing is documented; use the investigation findings to inform your customer response.

- [TeamSupport setup guide](https://docs.decimal.app/integrations/teamsupport)
- [Security and data controls](https://www.decimal.app/security)

## Bring your product into the conversation

- [GitHub](https://www.decimal.app/integrations/github)
- [Datadog](https://www.decimal.app/integrations/datadog)
- [Zendesk](https://www.decimal.app/integrations/zendesk)

- [All integrations](https://www.decimal.app/integrations)

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