Hotfix
What it is
A hotfix is a targeted code change deployed quickly to fix a production problem, often skipping the usual release train while still going through review and tests.
Why it matters
Hotfixes are how customer-facing bugs get resolved fast. Support needs to know when one ships so it can tell affected customers.
Best practices
- Keep it small – Fix the issue, nothing else.
- Link the tickets – Connect the fix to every customer ticket it resolves.
- Follow with a postmortem – Understand why it reached production.
How Decimal helps
Decimal can draft the fix for a diagnosed bug as a pull request for your engineers to review, and link it back to the customer tickets.