Human-in-the-Loop
What it is
Human-in-the-loop systems let AI do the work while a person reviews, edits, or approves outputs before they take effect, such as a reply sent to a customer or a code change merged.
Why it matters
It lets teams adopt AI on high-stakes work without betting everything on accuracy from day one, and it creates a feedback loop that improves the system.
Best practices
- Start tight, then loosen – Review everything at first, then auto-approve categories that prove reliable.
- Make review fast – Show the evidence next to the draft.
- Keep approvals on actions – Changes to code and data should stay gated.
How Decimal helps
Decimal runs read-only by default. Replies, escalations, and code changes can each be set to require approval from your team.