Databricks + Decimal

Put customer data to work in support.

Bring your Databricks lakehouse into the investigation. Decimal queries tables and views to understand customer behavior and usage.

What Decimal adds to Databricks.

Look up customer records

Query customer data stored in Databricks tables and views.

Understand usage

Use analytics data to investigate behavior and usage patterns.

Give an informed answer

Bring customer-specific data into the support response.

Example workflow

“Why does our account show less activity this week?”

Examine the customer’s usage.

Decimal queries the relevant customer and analytics data in Databricks. Those records help investigate the reported change and inform the explanation.

Get connected

Add Databricks to Decimal.

  1. Select Databricks in Settings → Integrations.

  2. Enter your workspace host and SQL warehouse ID.

  3. Provide a service principal’s Client ID and Client Secret, then connect.

View the setup guide

Connected context

Bring your product into the conversation.

All integrations

Get to the root cause.
Get back to building.