Datadog + DecimalExplain customer issues with runtime evidence.
Bring Datadog logs into the support investigation. Decimal finds relevant log entries and connects them to the customer’s question to help your team understand what happened.
What Decimal adds to Datadog.
Find the logs that matter
Query log entries relevant to the reported issue.
Connect errors to customer impact
Interpret log evidence alongside the customer’s ticket context.
Investigate across systems
Combine Datadog logs with connected code and customer data.
Example workflow
“Why did our API request fail?”
Trace a request through the logs.
A request identifier and timestamp give the investigation a starting point. Decimal searches Datadog for the relevant entries and uses connected code to interpret the failure, bringing runtime evidence into the customer response.
Get connected
Add Datadog to Decimal.
Open Settings → Integrations → Datadog in Decimal.
Select the Datadog site used by your organization.
Provide an API key and an Application key with the required log-reading scopes, then connect.
