Google Cloud Logging + Decimal

Explain customer issues in Google Cloud.

Bring service logs into the customer conversation. Decimal queries Google Cloud Logging and connects the relevant entries to the issue your customer reported.

What Decimal adds to Google Cloud Logging.

Search service logs

Find relevant entries from GCP-hosted services.

Focus on the failure

Filter logs by time range, service, and severity.

Ground the investigation

Connect the log evidence to the customer’s ticket.

Example workflow

“Why are our requests failing intermittently?”

Investigate the errors behind the request.

Decimal narrows the log search using the reported time and service, then examines the relevant failures alongside the customer’s ticket context.

Get connected

Add Google Cloud Logging to Decimal.

  1. Select Google Cloud Platform Logs in Settings → Integrations.

  2. Enter the service account’s home Project ID, email, and private key.

  3. Connect using the service account configured for the projects you need.

View the setup guide

Connected context

Bring your product into the conversation.

All integrations

Get to the root cause.
Get back to building.