Explain why a customer sees a feature.
Bring feature flag context into support. Decimal checks LaunchDarkly flag state, reads targeting rules, and evaluates what a specific customer receives.
What Decimal adds to LaunchDarkly.
Check the current state
Look up a feature flag and report its state.
Understand the targeting
Read the rules that determine who receives each value.
Check the customer’s result
Evaluate a flag for a specific user or context.
Example workflow
“Why can another team see this feature but we can’t?”
Check the flag for the customer.
Decimal reads the flag’s targeting rules and evaluates it for the relevant user or context. That result helps explain why the customer receives a different experience.
Get connected
Add LaunchDarkly to Decimal.
Select LaunchDarkly in Settings → Integrations.
Enter a LaunchDarkly API access token and connect.
Select the projects the agent should access, then save.