Render + DecimalConnect service logs to customer questions.
Give Decimal access to the Render resources behind your product. It finds relevant services and queries their logs during support investigations.
What Decimal adds to Render.
Find the resource
List services, cron jobs, and databases in the configured workspace.
Query the logs
Retrieve logs for the resources relevant to the issue.
Explain the behavior
Connect runtime evidence to the customer’s ticket context.
Example workflow
“Why did our scheduled job fail?”
Find the failure in the job logs.
Decimal identifies the relevant Render resource and queries its logs. The investigation connects those entries to the customer’s report to help explain the failure.
Get connected
Add Render to Decimal.
Select Render in Settings → Integrations.
Enter a Render API key.
Provide the workspace ID Decimal should read from, then connect.
