SigNoz + DecimalFollow customer issues through logs and traces.
Connect the customer’s report to what your services were doing. Decimal queries SigNoz logs and traces to investigate errors and performance problems.
What Decimal adds to SigNoz.
Find relevant logs
Query log entries related to the support issue.
Follow the request
Search traces for errors and performance bottlenecks.
Explain the customer impact
Connect runtime evidence to the customer’s ticket context.
Example workflow
“Why is this request taking so long?”
Trace the slow request.
Decimal searches SigNoz traces for bottlenecks and checks related logs. Combined with the customer’s ticket, that evidence helps explain where the request slowed down.
Get connected
Add SigNoz to Decimal.
Select SigNoz in Settings → Integrations.
Enter your SigNoz API endpoint and API key.
Connect to make logs and traces available to investigations.
