Sumo Logic + DecimalBring log evidence into every investigation.
Use Sumo Logic logs to understand customer-reported failures. Decimal finds relevant entries and connects them to the support conversation.
What Decimal adds to Sumo Logic.
Search the logs
Query entries related to the reported issue.
Keep the customer in context
Interpret log evidence alongside ticket details.
Connect to the implementation
Pair Sumo Logic with a code integration to investigate the underlying behavior.
Example workflow
“What caused this error in our integration?”
Find the evidence behind the error.
Decimal searches Sumo Logic for entries related to the customer’s report. Ticket context and connected code help turn those entries into an explanation.
Get connected
Add Sumo Logic to Decimal.
Select Sumo Logic in Settings → Integrations.
Choose your account’s deployment region.
Enter an Access ID and Access Key, then connect.
